Patient information


Booking an appointment

New patients are required to fill in a patient registration form prior to their first appointment. This can be completed at the practice, or you can download a copy prior to your appointment.

Patient registration form >


If you require a transfer of your medical records from another practice download and fill in the:

Patient release of records form >


Our new patient information pack is also available at reception, providing you with helpful resources and information about Shell Cove Family Health.

To book an appointment with one of our doctors, nurses or allied health professionals please call reception on:

02 4220 8800

Alternatively you can:

Book online

Longer consultations are available if you require additional time with your doctor. Please advise the receptionist when you make your appointment so time allowances can be made.

For urgent consultations, all efforts will be made to schedule these in on the same day, or they will be triaged for emergency treatment elsewhere (i.e. hospital).

A cancellation list is also available. Please notify reception if you would like to be added.

Fee information

Shell Cove Family Health is a private billing practice.  Fees are payable at the time of consultation with medicare rebates available as a direct deposit into your nominated bank account.

For further details on how to set this up.
Click here >

Patients will be bulk billed for their appointments if they:

  • Are 16 years of age or under
  • Have a pension card
  • Have a health care or concession card
  • Relate to mental health care plans or chronic disease management


Type of attendance Patient cost MBS rebate Out of pocket expense
Short consultation (Less than 5mins) $37.00 $16.95 $20.05
Standard consultation (from 5mins to 20mins) $58.00 $37.05 $20.95
Long consultation (from 20mins to 45mins) $92.00 $71.70 $20.30
Prolonged consultation (more than 45mins) $126.00 $105.55 $20.45



Dressing fee


Procedure fee


Commercial and license consultation


Pre-employment consultation


Forms otherwise not covered by medicare


SMS Reminders

SMS reminders are available to patients at Shell Cove Family Health. Please advise reception staff if you would like to receive SMS reminders when booking your next appointment.



Shell Cove Family Health is committed to protecting the privacy of your personal information. Please refer to our privacy statement for further details.



We welcome feedback on any of our services.

Please contact our Practice Manager on or you can

complete our feedback form here >