New patients are required to fill in a patient registration form prior to their first appointment. This can be completed at the practice, or you can download a copy prior to your appointment.
If you require a transfer of your medical records from another practice download and fill in the:
Our new patient information pack is also available at reception, providing you with helpful resources and information about Shell Cove Family Health.
Longer consultations are available if you require additional time with your doctor. Please advise the receptionist when you make your appointment so time allowances can be made.
For urgent consultations, all efforts will be made to schedule these in on the same day, or they will be triaged for emergency treatment elsewhere (i.e. hospital).
Please advise reception staff with sufficient notice if you are unable to attend your appointment.
If for some reason you do not notify our staff, a fee may apply.
A cancellation list is also available. Please notify reception if you would like to be added.
Shell Cove Family Health is a mixed billing practice.
We bulk bill appointments for pension / concession card holders and patients 16 years and under on weekdays.
All other appointments and appointments on Saturdays will attract a private fee which is payable on the day of consultation.
Medicare rebates are available directly after fee payment.
CLICK HERE FOR MEDICARE DIRECT DEPOSIT SETUP DETAILS >
|Type of attendance||Patient cost||MBS rebate||Out of pocket expense|
|Short consultation (Less than 5mins)||$42.00||$17.75||$24.25|
|Standard consultation (from 5mins to 20mins)||$63.00||$38.75||$24.25|
|Long consultation (from 20mins to 45mins)||$100.00||$75.05||$24.95|
|Prolonged consultation (more than 45mins)||$136.00||$110.50||$25.50|
|Complex dressing fee||$25.00|
|Procedure fee||$35.00 - $60.00|
|Commercial and license consultation||$110.00|
|Forms otherwise not covered by medicare||$90.00|
SMS reminders are available to patients at Shell Cove Family Health. Please advise reception staff if you would like to receive SMS reminders when booking your next appointment.
Shell Cove Family Health is committed to protecting the privacy of your personal information. Please refer to our privacy statement for further details.